Fulfyld

80%

Faster Invoicing

Fulfyld

80%

Faster Invoicing

2,000+

Invoices Monthly

60%

Error Reduction

SERVICES USED

Salesforce

Invoiced

About

Fulfyld

Fulfyld is a 3PL company specializing in eCommerce fulfillment since 2016, handling warehousing, shipping, and returns for eCommerce marketplaces. Their operations depend on seamless data flow between sales, billing, and fulfillment systems.

The Challenge

Manual Invoice Syncing and File Attachments

Fulfyld's billing team was manually syncing invoices between Salesforce and Invoiced. File attachments like proof-of-delivery documents had to be downloaded and re-uploaded individually.

As order volume grew past 2,000 invoices per month, the manual process became a bottleneck. Billing cycles stretched longer, errors crept in, and the team spent more time on data entry than on managing client relationships.

The Solution

Webhook Integrations and Automated Syncing

Clouver built a custom integration between Salesforce and Invoiced using webhook-driven automation:

  • Webhook Integration: Real-time triggers fire whenever an invoice is created or updated in Salesforce

  • Automated Creation with Attachments: Invoices are automatically created in Invoiced with all file attachments transferred intact

  • ID Syncing: Unique identifiers synced between both systems so records stay linked and traceable

  • Error-Free Automation: Built-in validation ensures data integrity

The entire integration runs on Fulfyld's own infrastructure.

The Results

Streamlined Invoicing and Time Savings

The integration transformed Fulfyld's billing operations:

  • Custom Invoicing at Scale: 2,000+ invoices processed monthly without manual intervention

  • Reduced Manual Oversight: Billing team shifted from data entry to exception handling

  • Real-Time Sync: Invoice status, payment updates, and attachments flow instantly

  • Scalability: Handles volume spikes during peak seasons without degradation

Team at Clouver have been instrumental in transforming our billing process. Their expertise in software integration between systems has streamlined our processes, reduced manual workload, and improved our overall efficiency — allowing us to complete billing cycles in no time.

AJ Khanijow

CEO, Fulfyld